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Shipping & Delivery
Shipping Information
We offer FREE SHIPPING of our products to all and any postal address around the World.
We ship orders within one working day of Payment Confirmation. All the products will be shipped from
India Only.
There are no shipments made from the store on Sundays and public holidays as our logistics partner,does
not make any pick-ups on those days.
Our courier agents are DHL, UPS, FedEx, Aramex , DTDC, BLUEDART, TrackOn, EcomExpress, Delhivery,
Firstflight, India Post etc
They deliver within 3-7 days (except holidays) to all across USA, Europe and all the major cities
middle east. For some remote location it may take some longer time than usual. You can expect to receive
your order within 7-10 days (except holidays) for all orders ready to ship after your order
confirmation.
No deliveries are made on Saturdays and Sundays in most cities as they follow a 5 day work culture.
Further, deliveries are generally made during normal working hours of courier companies and these vary
from
country to country.
Courier companies do not deliver to P.O.Box address, We request you to provide your full address with
two phone numbers including city, county, pin
/ zip code.
Note - We as wholesalers, have minimum purchase requirement of US$ 100.00 for international orders and 3000 INR for indian orders.
Does BulkMake deliver internationally?
Yes, BulkMake delivers products internationally as well.
Note - Currently we do not have delivery services to Pakistan.
How to track an order status?
Our products are delivered through reputed courier partners like DHL, UPS, FedEx, Aramex , DTDC, BLUEDART, TrackOn, EcomExpress, Delhivery, Firstflight, India Post etc. We send a confirmation message to our customer within 24hours of product being dispatched. The confirmation message contains the courier tracking number & tracking link.
Vat and Custom Duties
These taxes are beyond our control. They do vary according to the different guidelines in different
countries must be paid by buyer directly. Custom duties, import taxes, Octroi etc. are not included in
the order processing but your country officials may charge you those.
Those duties and taxes are completely your responsibility.
If there is some problem in address or delivery is not accepted and the shipment returned by courier
company all the return shipping charges, taxes and duties (if applicable), re-shipping charges will be
paid by buyer.
GST Compliance
Please Note that we adhere to all the rules and regulations laid down by the Indian Government and are completely GST Compliant. For Indian customer’s orders we provide GST Invoices for both B2B & B2C. If you have a registered GST Business and require GST invoices we would request you to please provide us with your complete GST Details.
Transit Times
If you ordered two or more items, you may receive them in multiple boxes on different days, because of varying item availability and shipping locations. Often, products will be shipped separately from one another for added safety in transit, so you may receive more than one delivery to your address.
Transit Risk
BulkMake ships all parcels as fully insured at no extra cost to customers. If courier company fails to deliver, you do not suffer any loss. In-transit risk is all ours. But BulkMake will not be responsible for lost and stolen packages or any full or partial damages to the package after being left at customer's address by postal / courier agency.
Shipment and Tracking Details
We will send you an email regarding the shipment of your order, as soon as the items are handed over to the Courier. These alert emails will contain the tracking number and courier companies website details along with expected date of delivery. You may also check the same on our order status page or, by logging in to the My Account section on our site. Tracking numbers for orders shipped might take 24 business hours to become active on the courier websites. Please report us within 24 hours, if you find any gap with respect to the parcel delivery. Please do ensure to keep a track on the order delivered email triggered from our side once the item is delivered. The email gets triggered as soon as we have the update from our courier partners. In case, you have not received the product within 5 working days after receiving the tracking details from us, please do track the shipment once at your end or, do touch base with us in case the tracking details lacks any clarity. For any discrepancy with respect to delivery, we will not be able to entertain any case reported post 48 hours of the delivery or, post 48 hours of receiving the order delivered mail from our side.
Address Change Requests
Once an order is registered, you cannot make any alterations. However, address alteration requests may be accommodated within 24 hours of placing the order. You may Email us your alteration request and the needful will be done if.
Multiple Address Order
Currently this option is not available. However, if you want to send the product to different addresses, you can place multiple orders.
Incorrect or Incomplete Address
Please note: some courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will, without exception, bear the cost of any such penalties and/or fees, not BulkMake. Please make sure your shipping address is correct. In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment.
Packing Method
All products are first polythene packed then put in corrugated box. All orders are shipped by Air courier services.
Time to Ship
For each item we have mentioned time to ship along with the item image. These are only indicative and approximate values, and items can be shipped earlier or later on case to case basis depending on availability of item and other factors. It is advisable to Email us with the item codes to get more accurate time to ship estimate. We are proud to offer such shipping values to our customers, especially when paired with our fast delivery times. In most cases, your order will be processed within 48 hours of your placing it.
And in case there is a delay in Shipping?
If, for any reason, there is going to be a delay in shipping because an item is 'Out of Stock' or if there is an unusual delay in filling an order, we will notify you by e-mail. We may also choose to deliver your order in multiple consignments (for multiple item orders with differing "Availability"). In some cases, we would offer to refund you for unfulfilled part of the order in case of our inability to resolve the order within a reasonable period of time. At times, due to situations beyond our control, delays may occur. Refund & Returns, would not be entertained in case of such scenarios. However, benefits such as Store Credit would be provided on a case-to-case basis. These can be used for future shopping on the site.
Billing Address and Shipping Address
Billing Address is the address where a customer gets his bills from the credit card company. Shipping address is the address where the customer wants to receive their shipment.
What happens if my order is lost in transit?
If a shipment is lost in transit, we wait for 15 days and then reprocess/reship the order. Our parcels
are fully insured at no extra cost (If there is some extra cost for that we will inform the
buyer in prior). If courier service not able to deliver the parcel, you do not suffer any loss.
In-transit
risk is all ours.
If you have any question about our shipping policies, you can
Email Us. info@bulkmake.com